Culture Manifesto
Company Values
#1 Focus
We maintain a laser-like focus on our goals and priorities. Our work environment fosters deep concentration and minimal distractions, enabling us to deliver exceptional quality in everything we do. We believe that by honing in on what truly matters, we can achieve outstanding results faster and more efficiently.
Do one thing but do it right. The main thing is to keep the main thing. Focus does not mean saying yes, it means saying no to all but the essential.
For the direct report,
- Stay focused on achieving your objectives
- Prioritise tasks according to the objectives to be achieved
- Monitor milestones to ensure objectives are met
For the manager,
- Sharing the strategy and business plan
- Explain decisions and priorities and make sense of them
- Set priorities and explain their meaning
- Break down objectives into tasks to facilitate execution
#2 Street smart
Being street smart means navigating the complexities of the business world with agility and acumen. We value practical knowledge just as much as formal education. Our team is adept at reading situations, making quick decisions, and leveraging unconventional wisdom to stay ahead in the game.
Smart isn't just what you know. It's how you apply what you know. Street smart is not just surviving, it’s knowing how to thrive in real-world situations.
For the direct report,
- Taking the initiative to achieve objectives quickly and efficiently
- Make quick decisions to move forward
- Propose solutions to problems
For the manager,
- Enable employees to come up with even faster and more effective ways of and efficient ways of achieving objectives
- Arbitrate the best solutions and guarantee their implementation
- Identify and quantify repetitive tasks so that they can be optimised
#3 Caring
At our core, we believe in nurturing a supportive and empathetic environment where every team member feels valued and respected. Caring is integral to our culture, influencing how we interact with each other and with our clients. We are committed to understanding and addressing the needs of our colleagues and customers with compassion and sensitivity.
Caring is the essence of leadership. A culture of caring is not about being nice—it's about being considerate and responsible for others' well-being.
For the direct report,
- Recognising everyone's contribution to the team - naming strengths
- Maintaining a positive mindset
- Being attentive to others
For the manager,
- Provide positive feedback on successes and the way in which the employee to achieve success
- Recognise the strengths of each member of staff
- Organise times within the team to celebrate successes -Being attentive to employees
#4 Learning Company
For the direct report,
- Sharing good ideas and practices, but also mistakes and solutions and solutions found
- Dare to experiment, but don't make the same mistake twice -Develop your expertise
- Think like an entrepreneur
For the manager
- Coaching employees and putting them in a learning situation
- Organise the sharing of practices and the capitalisation of successful or not
- Provide feedback on successes and areas for improvement
What is a right fit for Scalability?
At Scalability, we're committed to assembling a team that not only meets but exceeds expectations. We're in search of individuals who are not just talented but also dynamic, resilient, and eager to grow both personally and professionally.
If you're thinking about joining our ranks, it's crucial to align with the core values that define our work culture:
- Be Coachable: At Scalability, adaptability and openness to feedback are vital. We value team members who listen, learn, and apply insights from coaching to improve their performance continuously. If you are someone who embraces guidance and constructive criticism with a positive spirit, you're likely a perfect fit for our culture.
- Have a Growth Mindset: We seek individuals who view challenges as opportunities to grow. A growth mindset is essential for thriving in our environment, where innovation and pushing boundaries are part of daily life. If you are constantly striving to expand your skills and knowledge, and see potential where others see obstacles, you will find yourself at home at Scalability.
- Seek Engagement: We operate in a high-energy environment that demands passion and commitment. Success here requires more than just showing up; it demands intense engagement with your missions. If you thrive under challenge and are motivated by ambitious goals, Scalability is the place for you.
Organizational Principles
1- Ready to Demolish and Rebuild
At Scalability, we embrace change with open arms, even when it means dismantling established systems and processes. We believe in constant evolution and are always prepared to overhaul anything that doesn’t serve our ultimate goals. This principle encourages everyone to challenge the status quo and innovate without fear of disrupting current success.
- You identify a legacy system that is slowing down operations. Instead of making minor adjustments, you propose a complete redesign to improve efficiency and effectiveness.
- A team revisits a long-standing business practice and, realizing it’s no longer beneficial, completely restructures it to better meet current market demands.
2- Innovation First
At Sclability, innovation isn’t just a buzzword—it's the cornerstone of our strategy. We prioritize groundbreaking ideas and pioneering solutions that disrupt the market and set new standards. Our environment encourages experimentation and values creative risk-taking to foster advancements and technological leadership.
- Encouraging team members to dedicate time each week to research and development activities that are outside of their regular project scopes.
- Implementing a “fail fast” policy where quick, iterative testing of new ideas is encouraged to learn and adapt swiftly.
3- Client Centrix
We place the client at the center of everything we do. This principle is about understanding and anticipating client needs to deliver superior service and build lasting relationships. Our success is measured by our clients’ satisfaction and loyalty.
- Regularly gathering and analyzing feedback directly from clients to shape mission
- Tailoring services and solutions specifically to address the unique challenges and objectives of our clients.
4- ROI Approach
Every action and investment at Scalability is evaluated based on its potential return. This ROI-driven culture ensures that we are always making decisions that optimize outcomes for your clients.